Computer Aided Management Services (India) Pvt. Ltd.

SERVICE AND COMPLAINT MANAGEMEN

Description:

CAMS-Exact Service management is a sub set of CAMS-Exact ERP Solution. It covers all the aspects of complaint management, right from call booking to closure with AMC and warranty management along with spares management and employee travel management.

Modules / Deliverables

Functional Modules

Booking of complaint
Allocation/Assignment of Complaint
Closure of Complaint
AMC Management
warranty Management
Spares Management
Engineers Management
Engineers travel expense management
Collection Management

Key Features

Functional Features

Multi-Level documents authorization/approval
Auto SMS
Auto Mailer
Documents Attachment
QR Code printing on document
Bar Code scanning and Service Industry

System Features

Web Based Solution
Scalable
Customizable
Process Authorization
Integration Capabilities
Multilevel Security
Audit trail
Back-up Utility

Industries

Manufacturing
Chemical
Pharmaceutical
Automobile
Engineering
FMCG
Jewellery
Oil & Lubricants
Finance (Solutions & Services)
Trading
Retailing with POS
E-Commerce
Service Industry

GET IN TOUCH

Computer Aided Management Services (India) Private Limited
Office # 9 & 10, Mukesh Nagar, Lokmanya Tilak Road, Kopri,
Thane, Maharashtra, India 400603

Phone: +91 22 25320102 / 25320258 / 25320259
Mobile: +91 9821035822
Email: [email protected]
[email protected]